Business of Functional Medicine: Operational Strategies for Your Practice

Kristen Brokaw hosts this episode which features Andy Sutton, CEO of Kare Health & Wellness. 

Andy and his wife, Keri Sutton, cofounded and grew a successful integrative health center. Andy’s background is in architecture as a project manager, and his wife is a nurse practitioner who serves as the chief medical officer of Kare Health & Wellness. At the clinic, Andy also oversees marketing, new staff hires and training.

Their clinic prioritizes developing and nurturing a strong culture amongst staff. Andy believes his staff’s cohesiveness and shared values has a downstream effect of benefiting patients and allowing their business to be more efficient, which is one of the keys to their success.

This episode belongs to the Evolution of Medicine’s Business of Functional Medicine series. Once a quarter, we bring you conversations that focus on the business and practice management side of functional medicine. 

Check out the full recording to learn more about Andy’s approach to the following:

•        Developing a standardized staff training program
•        Staff hiring and fostering a team culture
•        Leveraging emotional appeal to acquire and retain patients
•        New patient onboarding
•        And much, much more!